General Info

Our Platform – BigPanel

BigPanel is a reliable and user-friendly SMM Panel designed for Resellers, Agencies, and API Users who want to grow their social media business efficiently. Our platform helps users manage bulk orders easily with fast processing and competitive pricing.

Built for Resellers & API Users

BigPanel is specially developed for SMM Resellers, Digital Marketing Agencies, and API-based businesses. The system supports smooth order handling, automation, and easy scalability.

Service Overview

BigPanel provides social media marketing services for platforms such as Instagram, YouTube, Facebook, Telegram, and more. Services are optimized and regularly monitored to ensure stable and smooth delivery.

Transparent & Smooth Experience

Service speed, pricing, and availability may vary based on demand and platform conditions. Our focus is to maintain a balanced, efficient, and reliable experience for all users.

Smart Usage Recommendation

Social media platforms operate on their own algorithms. For best results, we recommend using services in a natural and gradual manner to support long-term performance.

User Responsibility

Resellers and API users manage their own clients and service usage. BigPanel does not access, control, or modify user accounts in any way.

Continuous Improvements

To enhance performance and user experience, BigPanel may update services, pricing, or limits when required.

Agreement

By using BigPanel, you agree to this General Information and understand how the platform operates.

Payment Info

We use Stripe and Paypal as our exclusive payment processing companies. We will never contact you asking for any sort of personal information.

Refund Policy

Refund Policy – BigPanel

BigPanel offers intangible digital services. Once a payment is completed, it cannot be refunded back to the original payment method or payment gateway.

Refund Method

Any eligible refund will be credited only to your BigPanel account balance. This balance can be used for future orders on our platform.

Non-Refundable Payments

All deposits made to BigPanel are final and non-reversible. We do not offer refunds to PayPal, UPI, cards, crypto, or any other payment gateways.

Completed Orders

Once an order is placed and marked as completed, it is considered non-refundable. Please ensure that all order details are correct before placing an order.

Non-Deliverable Orders

If an order is marked as non-deliverable by the provider, a refund will be issued as account credit to your BigPanel balance.

No Refund Cases

  • Private or restricted accounts
  • Incorrect usernames or links
  • Orders placed on the wrong service
  • Using multiple services on the same page at the same time

Such orders do not qualify for a refund. Please double-check every order before submission.

Chargebacks & Disputes

By completing a payment on BigPanel, you agree not to file any chargeback or dispute. Any chargeback attempt may result in account suspension or permanent ban.

Fraud & Abuse

Fraudulent activity, including the use of unauthorized or stolen payment methods, will lead to immediate account termination without any refund.

Service Delivery Time

Most services start instantly. Some services may take up to 24–48 hours to begin delivery. If a service does not start within the expected time, please contact our support team for assistance.

Final Note

By using BigPanel, you acknowledge and agree to this Refund Policy. There are no exceptions to this policy.

Privacy Policy

his policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your personal information to anyone. All personal information is encrypted and saved in secure servers.